# Faster onboarding with shared know-how | Explicio
https://www.explicio.com/en/areas/onboarding-cover/
Last updated: 2026-11-02

> Explicio shortens onboarding by making the knowledge of experienced colleagues findable from voice messages, videos and documents. Newcomers ask the assistant instead of a colleague, and every answer names who contributed the knowledge and when.

# Knowledge transfer for onboarding and cover

## New employees ask the same questions five times a day – because the real knowledge is in no folder.

It often takes months until new hires work independently – and your best specialists lose valuable hours every day to the same follow-up questions. Explicio turns everyday experience into an interactive navigation system.
Explicio shortens onboarding by making the knowledge of experienced colleagues findable from voice messages, videos and documents. Newcomers ask the assistant instead of a colleague, and every answer names who contributed the knowledge and when.
[Request trial access](https://explicio.cloud/registrieren?weg=test) [Request a quote](https://explicio.cloud/registrieren?weg=angebot)

WHAT EXPLICIO DOES HERE

## Knowledge from everyday work — with source and time.

- ✓ Induction by video & voice: Experts record tricky procedures once while doing them, by screen recording or smartphone.
- ✓ Questions in 37 languages: A new colleague asks in Polish or English – and receives the answer from the German expert knowledge.
- ✓ The assistant checks whether content is current: If a procedure becomes outdated, Explicio automatically asks the person responsible (Is this still valid?).

CASE STUDIES · ALL INDUSTRIES

## The same situation in different companies.

[Is the know-how of setup technicians lost during shift changes?Document tacit knowledge held by setup technicians. Prevent loss during staff changes. Accelerate onboarding by linking operational data.Open case →](https://www.explicio.com/en/cases/manufacturing-onboarding-cover/) [Is your business losing knowledge when a driver is off sick?Implicit knowledge regarding delivery times and customers is retained when drivers are unavailable. This is how you document journeys without extra effort.Open case →](https://www.explicio.com/en/cases/transport-and-logistics-onboarding-cover/) [Who covers site management when oral agreements are missing?Oral agreements and subcontractor commitments are often not recorded in the site diary. How do you preserve this knowledge for site management deputies?Open case →](https://www.explicio.com/en/cases/construction-onboarding-cover/) [Who knows the delivery times and customer preferences when the driver is unavailable?Implicit route knowledge and customer communication are lost during staff turnover. Capture knowledge through existing channels and ensure cover.Open case →](https://www.explicio.com/en/cases/trade-and-vehicle-repair-onboarding-cover/) [Who knows the legacy circuitry when the experts are on leave?Capture tacit knowledge regarding legacy plant installations. Documentation via voice notes and photographs. Clear source attribution for cover shifts and audit compliance.Open case →](https://www.explicio.com/en/cases/energy-supply-onboarding-cover/)
[All case studies →](https://www.explicio.com/en/solutions/#fallbeispiele?saeule=onboarding-vertretung)

WHAT THIS IS ABOUT

## What the manual says — and what it doesn't.

In the manual
- • Job description and onboarding plan
- • Work instruction and process description
- • Training material
- • List of contacts

In no manual
- • which customer expects which tone
- • in which order the month-end close really works
- • whom to ask when the system hangs
- • which folder really is the current one

WHAT EXPLICIO DOES NOT DO HERE

## Limits that apply — even when nobody asks.

- ✕ Explicio does not grade learning progress or hand out marks.
- ✕ Explicio does not compare employees and shows no ranking.
- ✕ Explicio does not replace any safety briefing required by law.
[What Explicio does not evaluate — for works councils and data protection →](https://www.explicio.com/en/works-council/)

TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

## Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.
From €99 a month base fee, plus the knowledge brought in — no seats.After the 30 days, everything brought in stays retrievable; new knowledge comes with a plan.
[Request a quote](https://explicio.cloud/registrieren?weg=angebot) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) [Guide: capture knowledge before retirement →](https://www.explicio.com/en/retirement/)

- **Duration**: 30 days from the first knowledge

- **Cost**: €0

- **Licence**: none — you pay for knowledge, not for seats

- **Data location**: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request