# Connectors: Microsoft 365, Drive, Confluence & measurements https://www.explicio.com/en/connectors/ Last updated: 2026-11-07 > Connectors read your repositories (Microsoft 365, Google Drive, Confluence and more) and measurement series as knowledge – read-only, with a source reference for every answer. Further systems with a readable interface or export we set up for you – with a fixed price and date in the quote. CONNECTORS · FROM THE SYSTEMS YOU ALREADY USE # Your systems stay as they are. Your knowledge becomes searchable. Connectors read repositories, mailboxes, ticket systems, ERP figures, measurement series and maintenance reports as knowledge – with a fixed scope, read-only and with a source reference for every answer. We set up every connector for you – with a fixed price and date in the quote, as soon as you need it. Connectors read your repositories (Microsoft 365, Google Drive, Confluence and more) and measurement series as knowledge – read-only, with a source reference for every answer. Further systems with a readable interface or export we set up for you – with a fixed price and date in the quote. [Request trial access](https://explicio.cloud/registrieren?weg=test) [Request a connector](https://www.explicio.com/en/contact/?anliegen=konnektor) - **Read-only**: Connectors read – they never write to your systems and control nothing - **Source**: Every answer names document, page, timestamp or measured value - **Scope**: You define which site, which space, which mailbox is read - **Setup**: We set it up for you, fixed price and date in the quote DOCUMENTS & REPOSITORIES ## Documents and repositories What sits in team repositories, wikis, archives and meeting recordings today becomes findable by question – with a source reference, without clicking through folders. Your Nextcloud, SFTP and NAS storage WE SET IT UP FOR YOU Nextcloud / WebDAV SFTP NAS-Freigabe (SMB/NFS, über die Box) Documents from Nextcloud and WebDAV, from SFTP servers and from NAS shares on your own premises become knowledge that your team can search. Staff find guides and records without browsing through folders. - ✓ Source reference with document, page and date in every answer - ✓ Knowledge from file servers and NAS searchable in one place - ✓ Your storage stays unchanged, Explicio only reads Your archive in DocuWare, d.velop and ELO WE SET IT UP FOR YOU DocuWare d.velop ELO Documents from DocuWare, d.velop and ELO enter your knowledge with document type, supplier and date. Your team then asks targeted questions about a supplier's documents or a given period, instead of working through search forms. - ✓ Ask by document type, supplier and date in plain language - ✓ Source reference in the archive for every answer - ✓ Archive stays unchanged, Explicio only reads Search your Microsoft Teams and Zoom meetings WE SET IT UP FOR YOU Microsoft Teams (Aufzeichnungen) Zoom (Aufzeichnungen) Recordings of your meetings in Microsoft Teams and Zoom become knowledge about what was discussed and decided. Your team finds decisions again without listening to recordings a second time. - ✓ Decisions and agreements with source reference in the recording - ✓ What was said is recorded, not who said it - ✓ No more asking about the outcome of the last meeting Your files in Dropbox and Box WE SET IT UP FOR YOU Dropbox Box (box.com) Files from your cloud storage in Dropbox and Box become part of your searchable company knowledge. Your team answers questions from quotations, guides and project documents without needing to know where they are stored. - ✓ Knowledge from Dropbox and Box in one shared search - ✓ Source reference with document, page and date in every answer - ✓ Your files stay unchanged, Explicio only reads Your wiki pages from Confluence WE SET IT UP FOR YOU Confluence The pages of a Confluence space that you define become searchable knowledge. Your team gets answers from your wiki without searching for and reading pages one by one. - ✓ Answers from your wiki with a link to the source reference - ✓ Only the space you release - ✓ Confluence stays unchanged, Explicio only reads Your storage in Google Drive WE SET IT UP FOR YOU Google Drive The files of a shared drive in Google Drive that you define become searchable knowledge. Your team answers questions from documents, spreadsheets and presentations without browsing through folders. - ✓ Answers from your shared drive with source reference - ✓ Only the drive you release - ✓ Google Drive stays unchanged, Explicio only reads Channel archives from Slack and Mattermost WE SET IT UP FOR YOU Slack (Export) Mattermost (Export) The history of approved channels from your Slack or Mattermost export becomes searchable knowledge. Solutions and decisions that used to disappear in the chat history are found with a simple question, instead of trawling through old threads. - ✓ Rediscover solutions from old chat histories - ✓ Only channels you explicitly release - ✓ Back up decisions with a source reference in the channel Team repositories in Microsoft 365 WE SET IT UP FOR YOU SharePoint OneDrive The files of a SharePoint site or OneDrive that you specify become searchable knowledge. Your team finds content from project and team repositories by asking a question, with the source reference, without clicking through folders; Explicio changes nothing there. - ✓ Find knowledge in SharePoint and OneDrive by asking - ✓ Always up to date, no manual reloading - ✓ Read-only, no changes to your files Standards and data sheets WE SET IT UP FOR YOU Normen- und Herstellerportale Dienste für Sicherheitsdatenblätter Standards, data sheets and safety data sheets from your standards and manufacturer portals, and from safety data sheet services, become searchable within the scope of your licence. Your team finds the detail with its source reference instead of searching each portal separately. - ✓ Details from standards and data sheets with source reference - ✓ Safety data sheets quickly to hand - ✓ Used only within the scope of your licence Shared mailboxes as solution knowledge WE SET IT UP FOR YOU Exchange Online (Microsoft 365) IMAP (eigener Mailserver, Hoster) Emails and attachments from shared mailboxes such as service@ or technik@ on Exchange Online (Microsoft 365) or an IMAP mail server become solution knowledge. Your team sees how a request was resolved before, instead of writing the same reply again. - ✓ Rediscover earlier solutions from service emails - ✓ Shared mailboxes only, never personal mailboxes - ✓ Attachments such as manuals and photos are searchable too Knowledge pages from Notion, BookStack, GitBook, MediaWiki WE SET IT UP FOR YOU Notion BookStack GitBook MediaWiki Explicio reads the pages of your knowledge base from Notion, BookStack, GitBook or MediaWiki and keeps them up to date. Your team asks a question instead of clicking through sections and gets the answer with a reference to the page. - ✓ One search across several knowledge bases - ✓ Answer with a link to the original page - ✓ Wiki changes are included without any effort SUPPORT & SOLUTION KNOWLEDGE ## Support and solution knowledge Resolved cases from mailboxes, ticket systems and developer sources become solution knowledge that is there instantly the next time the same case appears. Your wiki pages from Confluence WE SET IT UP FOR YOU Confluence The pages of a Confluence space that you define become searchable knowledge. Your team gets answers from your wiki without searching for and reading pages one by one. - ✓ Answers from your wiki with a link to the source reference - ✓ Only the space you release - ✓ Confluence stays unchanged, Explicio only reads Developer knowledge from GitHub and GitLab WE SET IT UP FOR YOU GitHub GitLab Wikis, README files, architecture decisions and closed issues from GitHub and GitLab become searchable. Development and support find earlier solutions and their rationale instead of working them out again. - ✓ Earlier solutions and decisions with source reference - ✓ Knowledge for development and support from one source - ✓ Repositories stay unchanged, Explicio only reads Shared mailboxes as solution knowledge WE SET IT UP FOR YOU Exchange Online (Microsoft 365) IMAP (eigener Mailserver, Hoster) Emails and attachments from shared mailboxes such as service@ or technik@ on Exchange Online (Microsoft 365) or an IMAP mail server become solution knowledge. Your team sees how a request was resolved before, instead of writing the same reply again. - ✓ Rediscover earlier solutions from service emails - ✓ Shared mailboxes only, never personal mailboxes - ✓ Attachments such as manuals and photos are searchable too Ticket and solution knowledge from Jira and Zendesk WE SET IT UP FOR YOU Jira (Cloud und Data Center) Zendesk Closed cases from Jira (Cloud and Data Center) and Zendesk become searchable solution knowledge: problem, solution and history. Your team sees at once how a case was solved before; reporters remain anonymised, and handlers appear only as a responsibility. - ✓ Find solutions to earlier cases in seconds, not via ticket search - ✓ Reporters anonymised, handlers shown only as a responsibility - ✓ New and changed cases stay up to date automatically Solution knowledge from further ticketing systems WE SET IT UP FOR YOU Azure DevOps Freshdesk Znuny / OTRS ServiceNow Closed cases from Azure DevOps, Freshdesk, Znuny / OTRS and ServiceNow become searchable solutions; reporters are anonymised. Your support team finds how a problem was solved before and does not have to clarify it again. - ✓ Find solutions from several ticketing systems in one place - ✓ Answer recurring problems without a new fault search - ✓ Answers referring to the original case MACHINES & MAINTENANCE ## Machines and maintenance Maintenance reports, machine data and design states hang on the asset they belong to – and answer the question why something was built or repaired that way. Maintenance and servicing: the file for every machine WE SET IT UP FOR YOU Videos, Fotos, Sprachnachrichten und Protokolle vom Einsatz Maschinenliste (CSV, Excel) Videos, photos, voice messages and records from the job, plus your machine list from CSV or XLSX, become the file for every machine. Your team asks what was last serviced and which fault has occurred before, and can receive reports as PDF on request. - ✓ Look up servicing, faults and jobs per machine - ✓ Reports for a day, week, month or year as PDF - ✓ Knowledge from job videos and photos, not just in people's heads Product and design data from your PDM WE SET IT UP FOR YOU Autodesk Vault Siemens Teamcenter PRO.FILE Items, bills of materials and drawing details from Autodesk Vault, Siemens Teamcenter or PRO.FILE become searchable, and drawings are read like documents. The workshop finds which part is used in which assembly without searching the PDM system. - ✓ Find where a part is used in assemblies - ✓ Retrieve bills of materials and drawing details by asking - ✓ Answers for workshop and service without a PDM search Machine data and faults WE SET IT UP FOR YOU BDE- und MES-Exporte OPC-UA-Historian (Export) CSV oder API Cycle and status series, fault events and key figures enter the knowledge from your BDE and MES exports, OPC UA historian exports, CSV files or via API. Your team asks when and why a machine stopped and receives reports; nothing is controlled. - ✓ Trace the faults and downtime of a machine - ✓ Key figures by asking instead of spreadsheet analysis - ✓ Reports from data you already record Ticket and solution knowledge from Jira and Zendesk WE SET IT UP FOR YOU Jira (Cloud und Data Center) Zendesk Closed cases from Jira (Cloud and Data Center) and Zendesk become searchable solution knowledge: problem, solution and history. Your team sees at once how a case was solved before; reporters remain anonymised, and handlers appear only as a responsibility. - ✓ Find solutions to earlier cases in seconds, not via ticket search - ✓ Reporters anonymised, handlers shown only as a responsibility - ✓ New and changed cases stay up to date automatically Measurement data and load profiles from files and monitoring WE SET IT UP FOR YOU CSV / XLSX SubWatt Analytics Explicio reads measurement series from meters, inverters and machines from CSV and XLSX files or from SubWatt Analytics. Your team asks about values, periods and anomalies and receives monthly reports, without merging spreadsheets. - ✓ Retrieve meter readings and yields by asking, not via spreadsheet - ✓ Answers from the measured values, never calculated by the model - ✓ Monthly reports without manual work ENERGY & ASSETS ## Energy and assets Load profiles, yields, metering points, building data, weather and electricity prices are read as time series – answers come from the values, never from the model's gut feeling. Building data from your building management system WE SET IT UP FOR YOU GLT-Exporte (BACnet- und Modbus-Trendlogs) Temperatures, states and meter readings enter your knowledge from the exports of your building management system, the BACnet and Modbus trend logs. Your team asks how a building has behaved and receives reports, without evaluating trend logs themselves. - ✓ Retrieve room temperatures and meter readings by asking - ✓ Back up anomalies in building operation with a source reference - ✓ Reports without manually evaluating trend logs PV generation and yields WE SET IT UP FOR YOU SMA Sunny Portal Fronius Solar.web SolarEdge Huawei FusionSolar Kostal Solar Portal Generation, yield and status of your PV systems enter the knowledge from SMA Sunny Portal, Fronius Solar.web, SolarEdge, Huawei FusionSolar and Kostal Solar Portal. You ask for yields per system and month and receive monthly reports, without opening five portals. - ✓ Retrieve yields per system and month by asking - ✓ Status of several systems in one place - ✓ Monthly reports without a tour of the portals Electricity prices and grid load for your load profiles WE SET IT UP FOR YOU ENTSO-E Transparency Platform EPEX Spot Day-Ahead Explicio enriches your load profiles with the day-ahead prices of EPEX Spot and the grid load from the ENTSO-E Transparency Platform – public market data, not customer data. Your team can then answer what an hour of consumption cost and when electricity was cheap. - ✓ Look up consumption and exchange price per hour side by side - ✓ Identify cheap periods for energy-intensive processes - ✓ Answers with source reference in the market data series Weather and degree days for your consumption data WE SET IT UP FOR YOU Deutscher Wetterdienst (Open Data) Explicio enriches your consumption data with temperature, solar radiation and degree days from the nearest station of the German Weather Service (DWD, open data). This lets you answer whether higher consumption was down to the weather and compare years fairly. - ✓ Compare consumption across years, adjusted for weather - ✓ Separate conspicuous months from weather influence - ✓ Public data, no customer data Load profiles of your commercial metering points WE SET IT UP FOR YOU EDM-Export (CSV) EDIFACT MSCONS Explicio reads the load profiles of your commercial metering points from the deliveries of your metering point operator, as an EDM export (CSV) or EDIFACT MSCONS. You answer questions on consumption and peaks and receive reports, without going through files by hand. - ✓ Look up consumption and load peaks per metering point - ✓ Values straight from the delivery, never calculated by the model - ✓ Business metering points only, never households Measurement data and load profiles from files and monitoring WE SET IT UP FOR YOU CSV / XLSX SubWatt Analytics Explicio reads measurement series from meters, inverters and machines from CSV and XLSX files or from SubWatt Analytics. Your team asks about values, periods and anomalies and receives monthly reports, without merging spreadsheets. - ✓ Retrieve meter readings and yields by asking, not via spreadsheet - ✓ Answers from the measured values, never calculated by the model - ✓ Monthly reports without manual work FIGURES, ERP & CRM ## Figures, ERP and CRM Items, suppliers, documents and customer cases from ERP and CRM become knowledge that answers the question about the current state without opening the system. Incoming invoices as searchable knowledge WE SET IT UP FOR YOU ZUGFeRD- und XRechnung-Postfach Electronic invoices in ZUGFeRD or XRechnung format from your incoming mailbox become searchable, with supplier, line items, amounts and deadlines. Your accounts team resolves queries in seconds, without opening invoices one by one. - ✓ Answers on supplier, line item, amount and deadline with source reference - ✓ Accounts queries resolved without searching the mailbox - ✓ No payment approval, Explicio only reads Customers and responsibilities from your CRM WE SET IT UP FOR YOU HubSpot Salesforce Pipedrive Companies, cases and responsibilities from HubSpot, Salesforce and Pipedrive become searchable. This lets Explicio answer who in your organisation is responsible for which customer. - ✓ Contact person per customer named instantly - ✓ People only with company, role and responsibility - ✓ No assessment and no ranking of people Key figures from ERPNext, SAP, Dynamics and Odoo WE SET IT UP FOR YOU ERPNext SAP (OData) Microsoft Dynamics Odoo DATEV-Export Items, suppliers, prices, open items and revenue per company from ERPNext, SAP, Microsoft Dynamics, Odoo or a DATEV export become available for your questions. The figures come from your ERP, never from an estimate. - ✓ Answers on prices, open items and revenue with source cited - ✓ Figures straight from the ERP, never estimated - ✓ ERP stays unchanged, Explicio only reads RESPONSIBILITIES ## Responsibilities Who is responsible for what? Directory and responsibility matrix answer exactly that – names, roles and topics, never performance or rating. Customers and responsibilities from your CRM WE SET IT UP FOR YOU HubSpot Salesforce Pipedrive Companies, cases and responsibilities from HubSpot, Salesforce and Pipedrive become searchable. This lets Explicio answer who in your organisation is responsible for which customer. - ✓ Contact person per customer named instantly - ✓ People only with company, role and responsibility - ✓ No assessment and no ranking of people Directory and responsibilities WE SET IT UP FOR YOU Microsoft Entra ID Google Workspace LDAP Explicio reads members, departments and responsibilities from Microsoft Entra ID, Google Workspace or LDAP. Asked who is responsible for what, your team learns the right contact person and does not have to phone around. - ✓ Have the contact person for any topic named directly - ✓ Departments and responsibilities without maintaining a second list - ✓ No assessment of performance or attendance Responsibility matrix from a simple table WE SET IT UP FOR YOU Tabelle (CSV) A table as CSV with role and topic is enough, and Explicio knows your responsibilities. For every question, your team learns which role is responsible and saves itself the internal follow-up query. - ✓ Start without a directory connection, with just a CSV table - ✓ Name the responsible role for every topic - ✓ Roles and topics, no assessment of people PUBLIC KNOWLEDGE ## Public knowledge Laws, feeds, portals and your own website become a citable source next to your operational knowledge. Feeds, newsletters and supplier portals WE SET IT UP FOR YOU RSS- und Atom-Feeds Newsletter-Postfach Lieferantenportale Posts from RSS and Atom feeds, a newsletter mailbox and supplier portals that you select land in your knowledge instead of your inbox. Your team learns about product changes and notices when the question comes up. - ✓ Product changes and notices from your suppliers searchable - ✓ Only sources you select - ✓ Source reference with source and date in every answer Laws and regulations with source reference WE SET IT UP FOR YOU Gesetze im Internet EUR-Lex The laws and ordinances that apply to your company enter your knowledge from Gesetze im Internet and EUR-Lex. Your team finds the relevant provision with its source reference instead of searching two portals; this does not replace legal advice. - ✓ Find provisions with section and source reference - ✓ One place for German and European law - ✓ Less searching across several portals News and newsletters as items with sources WE SET IT UP FOR YOU IMAP (Postfach für Newsletter und Alerts) Newsletters, industry alerts and summaries your company subscribes to go into a dedicated mailbox and become news items with their topics and original sources. Your team finds what was new on a topic, with a link to the original. - ✓ Topics from newsletters with link text and original source - ✓ Unsubscribe and profile links are not opened - ✓ One mailbox you choose, read-only Knowledge from your own websites WE SET IT UP FOR YOU Eigene Domains Explicio reads product pages, FAQs and manuals from your own domains and makes them searchable, limited to domains that belong to you or that you approve. Your team answers customer questions with what you have publicly committed to, and names the page for it. - ✓ Make published product details and FAQs searchable for the team - ✓ Answers that match your public statements - ✓ Only domains that you define yourself TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL ## Contribute knowledge first. Then connect your systems. After a short conversation we set up your trial space. Then contribute a voice message or file – and then connect the repository where the knowledge sleeps today. The 30 days only start after the first knowledge. [Request a quote](https://explicio.cloud/registrieren?weg=angebot) [Connectors on the pricing page](https://www.explicio.com/en/pricing/#konnektoren) - **Repositories**: Microsoft 365, Google Drive, Confluence, Nextcloud, SFTP and NAS - **Setup**: We set it up for you, fixed price in the quote - **Custom**: Your own connectors as a fixed-price package via Explicio Campus