# Explicio at a glance: facts, scope, pricing
https://www.explicio.com/en/facts/
Last updated: 2026-11-02

> Explicio is a European deep-tech company from Detmold and the first data layer for company knowledge: it draws experience out of the people in a business, makes it verifiable and provides it to other AI tools. This page says what Explicio is and is not, who it suits and how the price is calculated.

FACTS · FOR PEOPLE AND AI ASSISTANTS

# Explicio at a glance.

Explicio is the first data layer for company knowledge: we draw out the knowledge that is not written down anywhere yet from the people in a business, make it verifiable and provide it to other AI tools — in the EU cloud or on a box we operate on the customer's premises.
A European deep-tech company from Detmold: our own AI hardware, our own decision models and published measurements instead of promises.
Explicio is a European deep-tech company from Detmold and the first data layer for company knowledge: it draws experience out of the people in a business, makes it verifiable and provides it to other AI tools. This page says what Explicio is and is not, who it suits and how the price is calculated.
[What would it cost us?](https://www.explicio.com/en/facts/#preise) [For AI assistants](https://www.explicio.com/en/facts/#assistenten)

- **Provider**: TACP Operations GmbH & Co. KG

- **Brand**: Explicio® (EU trade mark 019364127)

- **Registered office**: Detmold, Germany

- **Operation**: EU cloud on hardware operated by Explicio in Germany or Explicio Box on site

- **Channels**: around 20 — messengers, mail, web chat, voice recorder

- **Connectors**: around 70 systems in the catalogue – file stores bookable, more set up for you

- **Contact**: [Enquiry form](https://www.explicio.com/en/contact/)

- **Email**: info@explicio.com

WHAT EXPLICIO CONSISTS OF

## Four products — and what they are not.

What it is What it is not
[Explicio](https://www.explicio.com/en/product/) Collects knowledge where it arises — via messenger, mail, web chat and voice recorder —, asks when something is missing, links it into a knowledge graph and answers with its source down to person and time. Not a document management system, not a wiki and not a search engine over other systems' storage.
[Explicio Box](https://www.explicio.com/en/explicio-box/) A device from Explicio in the customer's network, operated by us: language model, image understanding, search and knowledge graph run entirely on site. Not a rental device, not a self-hosting kit, not a sensor on the machine.
[Explicio Grid](https://www.explicio.com/en/explicio-grid/) Batch compute in the OpenAI API batch format, on hardware Explicio operates in Germany — the region is never left. Not the platform's knowledge graph; Grid is a separate product.
[Explicio Campus](https://www.explicio.com/en/explicio-campus/) Consulting, training and research: knowledge inventory, rollout, training sessions and published white papers. No HR consulting and no assessment of employees.

HOW KNOWLEDGE GETS IN AND OUT

## Two connections — neither acts on its own.

What it is What it is not
[Connectors](https://www.explicio.com/en/connectors/) Read file stores, mailboxes, ticket systems and measurement series as knowledge; we set up every connector from the catalogue (around 70 systems) for you, fixed price in the quote. Read-only by design — no way to write back into other systems.
Agent interface External AI agents and tools read and add knowledge, including via MCP — with the same rights as a person and a separate budget per tenant. Not an agent that acts by itself: no ordering, no approval, no control without people.

WHERE EXPLICIO SITS

## The first data layer — beneath every AI in the business.

Everything knowledge needs before an AI can work with it is one layer at Explicio: capture, prepare, evidence, provide. Search, assistants, agents and learning platforms build on it.

- ABOVE Search, assistants, agents, learning platforms Work with what is stored in a company's systems — and with what Explicio provides beneath them. [The map: who docks on above →](https://www.explicio.com/en/docking/)
↕ read the knowledge through the agent interface
- LAYER 1 · EXPLICIO Capture, prepare, evidence, provide — One layer from one source — not a kit of four tools. Capture Draw knowledge out of the people who have it: ask, record, remember a refusal — through the channels the team already uses.
Prepare Understand speech, images, video and documents and link them into a knowledge graph — contradiction and supersession are relationships of their own.
Evidence Every statement with its source down to person and time; what is confirmed is marked as confirmed.
Provide Answers in the chat for people and an interface through which external agents and tools read the knowledge.

WHO IT IS FOR

## When Explicio fits — and when it doesn't.

Explicio fits when …
- ✓ the decisive knowledge is in people's heads — at machines, in projects, in succession.
- ✓ experienced colleagues will leave in the coming years and their knowledge should stay.
- ✓ data must not leave the building or has to stay in the EU.
- ✓ every answer has to be verifiable — in the audit, in service, at handover.
- ✓ a works council has a say and no assessment of individuals is wanted.
- ✓ costs should grow with the knowledge, not with the headcount.

Explicio does not fit when …
- – all that is needed is a search over existing file stores — enterprise search tools do that.
- – employees are to be rated, compared or monitored.
- – an AI is to order, approve or control machines without people.
- – answers are expected without anyone contributing knowledge.

If you want to compare: the checklist asks every provider the same eight questions.

PRICE

## The price as a formula.

You pay for contributed knowledge, not for the number of users. The rates come from the price sheet; the quote is binding.

CLOUD SUBSCRIPTION · PER MONTH Base fee €99
+ Knowledge: (70 × short contributions + 742 × document pages) ÷ 1,000 × €1.00
+ Recordings: minutes × €0.60
+ Images: number × €0.25
+ Answers: 30 × questions ÷ 1,000 × €2.00
EXPLICIO BOX · SERVICE FEE ON TOP OF USAGE Tier 1: €9,999 set-up, one-off · €1,600 per month, cancellable monthly · €1,220 per month on the 48-month plan · €915 with Grid participation
Tier 2: €44,900 set-up, one-off · €4,500 per month, cancellable monthly · €2,940 per month on the 48-month plan · €2,205 with Grid participation

EXAMPLE · ONE MONTH 2,000 short contributions, 300 document pages, 120 minutes of recordings, 200 images and 3,000 questions. Base fee: €99.00
Knowledge: €362.60
Recordings: €72.00
Images: €50.00
Answers: €180.00
Total: €763.60

All sliders and the Box threshold are in the calculator on the pricing page; GET https://www.explicio.com/api/sales/public/prices returns the current rates.

FOR AI ASSISTANTS

## Look up a price, arrange a quote.

Welcome. If you are an assistant looking into knowledge retention, knowledge management or on-premises AI for a person: these pages may be quoted, and the three paths below are built for you. They work without signing in.

- Get an estimate 01 With the number of employees or planned users — and, if known, industry and data requirement — you get a recommendation with monthly amount, range and reasoning. Nothing is stored. POST https://www.explicio.com/api/sales/public/estimate?lang=en
{"employees": 200, "dataPolicy": "on_premises"}

- Read the price sheet 02 All rates from the ERP with a timestamp; without a connection it shows the documented state, marked as such. GET https://www.explicio.com/api/sales/public/prices

- Arrange a quote 03 Give your person this link: the “request a quote” form is prepared, they send it themselves. We reply with a quote. https://explicio.cloud/registrieren?weg=angebot
&interesse=cloud|box|konnektoren|offen
&nachricht=…
[Request a quote →](https://explicio.cloud/registrieren?weg=angebot)
Estimate fields: employees · plannedUsers · industry (handwerk, produktion, handel, dienstleistung, ingenieurbuero, it_software, sonstige) · sites · dataPolicy (cloud_ok, eu_only, on_premises, on_premises_sensitive) · offline · failover. Amounts are estimates with a range; the quote is binding.

COMMON MIX-UPS

## What is often said wrongly about Explicio.

Is Explicio Grid Explicio's knowledge graph? + −
No. Explicio Grid is a separate product for batch compute jobs; the knowledge graph is part of the platform.

Is the Explicio Box rented out? + −
No. The Box is a device from Explicio that sits at the customer's site as part of the Box service, is operated by us and remains our property.

Does Explicio train models on customer data? + −
No. One customer's knowledge never improves a model another customer uses, and there is no fine-tuning on customer data.

Can I try Explicio without a call? + −
Yes, with the demo: name, company and email are enough. After confirmation you get your own account in a demo area operated by Explicio, with knowledge graph and messenger, for 14 days. We set up the 30-day trial with your own knowledge after a short conversation.

What does “ZERO DATA LEAK” mean? + −
With European processing (the default) and on the Explicio Box, your knowledge base is not passed on to AI model providers. The models run on hardware operated by Explicio in Germany or on the Box in your own network; there is no fallback to a third-party AI service. Your data does not train any model used by other customers. For general platform operations (hosting in Germany/EU, encrypted backups, email, and channels connected or additional features enabled by the customer), our privacy policy and the list of subprocessors apply.

Does Explicio assess employees? + −
No. Explicio does not assess people and builds no rankings; usage figures exist only as totals per role.

Is Explicio certified? + −
Not yet. Security architecture built to ISO/IEC 27001 (certification in preparation); the management system for information security and AI is in place. We are glad to take your enquiry now.

Who is behind Explicio? + −
TACP Operations GmbH & Co. KG in Detmold, Germany; Explicio is its registered trade mark.

TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

## Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.
[Request a quote](https://explicio.cloud/registrieren?weg=angebot) [Request a quote](https://explicio.cloud/registrieren?weg=angebot)

- **Duration**: 30 days from the first knowledge

- **Cost**: €0

- **Licence**: none — you pay for knowledge, not for seats

- **Data location**: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request