# Knowledge management for energy suppliers | Explicio https://www.explicio.com/en/solutions/energy-supply/ Last updated: 2026-11-02 > Energy supply: Grids, control rooms, maintenance — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. WZ D # Knowledge management for energy suppliers ## The control room sees the fault. The cause is in no system. Grids, control rooms, maintenance Grids grow over decades, and so does the knowledge of special cases: the substation that is switched differently, the component with no spare part left. Explicio secures this knowledge where it arises — on standby duty, at the plant — and keeps it in-house if you want: on the Explicio Box. Energy supply: Grids, control rooms, maintenance — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. [Request trial access](https://explicio.cloud/registrieren?weg=test) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) THREE KNOWLEDGE ISLANDS ## Three knowledge islands we see in this sector. No figure, no promise — three situations that keep coming up in conversations with businesses in this sector. SPECIAL CASES The substation that is different Historical modifications, deviating switching states, temporary fixes that stayed. Whoever knows them is rarely on duty when it matters. Explicio links the voice message to the plant — and the next standby finds it. LEGACY PLANT Hand movements without a manual For some equipment there is no manual any more, only the colleague who has maintained it for twenty years. A video of his hand movements, searchable by timestamp, is the substitute — before he retires. STANDBY What helped last time Fault at night, same plant as three months ago. What helped back then is in no ticket. With Explicio the standby asks the assistant and gets the answer with its source. APPLICABLE PILLARS ## Which pillars this page comes from. Explicio is one platform with six areas. For this sector, three of them are the entry point — every card leads to the description on the start page. [PILLAR 01Production & Maintenance→Maintenance knowledge and fault diagnosis on plant nobody documents any more.](https://www.explicio.com/en/#bereiche) [PILLAR 05Compliance, Legal & QM→Evidence for inspections and audits — practised maintenance, evidenced.](https://www.explicio.com/en/#bereiche) [PILLAR 02Onboarding & Induction→Standby and cover find the state instead of waking colleagues.](https://www.explicio.com/en/#bereiche) Self-check — loads when it comes into view. SUITABLE FORMATS ## Knowledge arrives the way it arises in this sector. KNOWLEDGE IN Voice message Technical close-up Maintenance video PDF manual (400 p.) Smart glasses (RealWear) Mailbox (.eml/.mbox) Voice message Technical close-up Maintenance video PDF manual (400 p.) Smart glasses (RealWear) Mailbox (.eml/.mbox) Voice message Technical close-up Maintenance video PDF manual (400 p.) Smart glasses (RealWear) Mailbox (.eml/.mbox) Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source. CASE STUDIES IN THIS INDUSTRY ## Case studies by area Step 1 · Your industry by sector [WZ CManufacturing](https://www.explicio.com/en/solutions/manufacturing/) [WZ FConstruction](https://www.explicio.com/en/solutions/construction/) [WZ DEnergy supply](https://www.explicio.com/en/solutions/energy-supply/) [WZ HTransport & logistics](https://www.explicio.com/en/solutions/transport-and-logistics/) [WZ JInformation & communication](https://www.explicio.com/en/solutions/information-and-communication/) [WZ MProfessional/technical services](https://www.explicio.com/en/solutions/professional-and-technical-services/) [WZ OPublic administration](https://www.explicio.com/en/solutions/public-administration/) [WZ QHealth & social care](https://www.explicio.com/en/solutions/health-and-social-care/) [WZ GTrade & vehicle repair](https://www.explicio.com/en/solutions/trade-and-vehicle-repair/) [WZ KFinance & insurance](https://www.explicio.com/en/solutions/finance-and-insurance/) Step 2 · Your business area [WZ D · ENERGY SUPPLYPILLAR #3 · IT, ENGINEERING & PROJECTSIs knowledge of legacy circuits missing during the SCADA transition?When transitioning to new SCADA systems, knowledge of legacy plants and circuits is often lost. We show you how to capture and make this knowledge accessible.Open case study & solution path →](https://www.explicio.com/en/cases/energy-supply-it-engineering-projects/) [WZ D · ENERGY SUPPLYPILLAR #1 · PRODUCTION & MAINTENANCEWhen the setup expert goes on holiday: Who knows the undocumented parameters?Preserve setup experts' expertise. Avoid losing critical parameters during succession. Capture documentation via voice messages and photos within the existing workflow.Open case study & solution path →](https://www.explicio.com/en/cases/energy-supply-production-maintenance/) [WZ D · ENERGY SUPPLYPILLAR #2 · ONBOARDING & INDUCTIONWho knows the legacy circuitry when the experts are on leave?Capture tacit knowledge regarding legacy plant installations. Documentation via voice notes and photographs. Clear source attribution for cover shifts and audit compliance.Open case study & solution path →](https://www.explicio.com/en/cases/energy-supply-onboarding-cover/) TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL ## Contribute knowledge first. Then decide. After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that. [Request a quote](https://explicio.cloud/registrieren?weg=angebot) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) [Guide: capture knowledge before retirement →](https://www.explicio.com/en/retirement/) - **Duration**: 30 days from the first knowledge - **Cost**: €0 - **Licence**: none — you pay for knowledge, not for seats - **Data location**: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request