# Knowledge management in manufacturing | Explicio https://www.explicio.com/en/solutions/manufacturing/ Last updated: 2026-11-02 > Manufacturing: Production, maintenance, plant engineering — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. WZ C # Knowledge management in manufacturing ## The machine is down. The only person who knows it is on holiday. Production, maintenance, plant engineering In production and plant engineering the decisive knowledge is rarely in the manual: it is in settings, in fault patterns, in arrangements with the supplier. Explicio picks it up where it arises — at the machine, by voice message, photo or video — and makes it findable again with its source. Manufacturing: Production, maintenance, plant engineering — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. [Request trial access](https://explicio.cloud/registrieren?weg=test) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) THREE KNOWLEDGE ISLANDS ## Three knowledge islands we see in this sector. No figure, no promise — three situations that keep coming up in conversations with businesses in this sector. FAULTS Fault patterns that are in no manual The technician hears the bearing going before the plant reports it. These diagnoses live in heads — until he retires. One voice message after the repair is enough for the next shift to find it. SETTINGS Parameter sets and set-up routines Which values for which material, in which order to set up, why the tolerance is different on this line: a photo of the controller and two sentences about it are worth more than an empty field in the system. HISTORY Modifications, suppliers, commitments When which assembly was replaced and what the supplier promised is in e-mails and photos without assignment. Explicio links them to the plant — the answer names page or timestamp. APPLICABLE PILLARS ## Which pillars this page comes from. Explicio is one platform with six areas. For this sector, three of them are the entry point — every card leads to the description on the start page. [PILLAR 01Production & Maintenance→Maintenance knowledge, fault diagnosis and plant history — the pillar this page comes from.](https://www.explicio.com/en/#bereiche) [PILLAR 05Compliance, Legal & QM→Evidence for audits: what is practised is evidenced instead of claimed.](https://www.explicio.com/en/#bereiche) [PILLAR 02Onboarding & Induction→Cover staff and new colleagues find the state of a plant instead of asking around.](https://www.explicio.com/en/#bereiche) Self-check — loads when it comes into view. SUITABLE FORMATS ## Knowledge arrives the way it arises in this sector. KNOWLEDGE IN Maintenance video Voice message Technical close-up PDF manual (400 p.) Mailbox (.eml/.mbox) Smart glasses (RealWear) Maintenance video Voice message Technical close-up PDF manual (400 p.) Mailbox (.eml/.mbox) Smart glasses (RealWear) Maintenance video Voice message Technical close-up PDF manual (400 p.) Mailbox (.eml/.mbox) Smart glasses (RealWear) Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source. CASE STUDIES IN THIS INDUSTRY ## Case studies by area Step 1 · Your industry by sector [WZ CManufacturing](https://www.explicio.com/en/solutions/manufacturing/) [WZ FConstruction](https://www.explicio.com/en/solutions/construction/) [WZ DEnergy supply](https://www.explicio.com/en/solutions/energy-supply/) [WZ HTransport & logistics](https://www.explicio.com/en/solutions/transport-and-logistics/) [WZ JInformation & communication](https://www.explicio.com/en/solutions/information-and-communication/) [WZ MProfessional/technical services](https://www.explicio.com/en/solutions/professional-and-technical-services/) [WZ OPublic administration](https://www.explicio.com/en/solutions/public-administration/) [WZ QHealth & social care](https://www.explicio.com/en/solutions/health-and-social-care/) [WZ GTrade & vehicle repair](https://www.explicio.com/en/solutions/trade-and-vehicle-repair/) [WZ KFinance & insurance](https://www.explicio.com/en/solutions/finance-and-insurance/) Step 2 · Your business area [WZ C · MANUFACTURINGPILLAR #1 · PRODUCTION & MAINTENANCEIs knowledge of the old machine's settings lost when staff retire?Implicit knowledge regarding special parameters of older machines is lost through retirement. We show you how to document maintenance and servicing without imposing new processes.Open case study & solution path →](https://www.explicio.com/en/cases/manufacturing-production-maintenance/) [WZ C · MANUFACTURINGPILLAR #5 · COMPLIANCE, LEGAL & QMIs knowledge of the special parameters for the old machine leaving with retirement?Secure implicit machine knowledge before it leaves with retirement. QM documentation is captured via voice messages and photos within the workflow.Open case study & solution path →](https://www.explicio.com/en/cases/manufacturing-compliance-qm/) [WZ C · MANUFACTURINGPILLAR #2 · ONBOARDING & INDUCTIONIs the know-how of setup technicians lost during shift changes?Document tacit knowledge held by setup technicians. Prevent loss during staff changes. Accelerate onboarding by linking operational data.Open case study & solution path →](https://www.explicio.com/en/cases/manufacturing-onboarding-cover/) [WZ C · MANUFACTURINGPILLAR #4 · M&A & SUCCESSIONIs your business losing operational knowledge during succession?Secure tacit route and customer knowledge during business transfers. Prevent the loss of operational details through structured capture.Open case study & solution path →](https://www.explicio.com/en/cases/manufacturing-succession-ma/) [WZ C · MANUFACTURINGPILLAR #6 · CHANGE & TRANSFORMATIONWhat happens when the setup technician retires and the special parameters are forgotten?Implicit knowledge regarding the special parameters of older machines is lost when employees retire. We show you how to capture this knowledge without forcing manual typing and make it available for successors.Open case study & solution path →](https://www.explicio.com/en/cases/manufacturing-transformation/) TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL ## Contribute knowledge first. Then decide. After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that. [Request a quote](https://explicio.cloud/registrieren?weg=angebot) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) [Guide: capture knowledge before retirement →](https://www.explicio.com/en/retirement/) - **Duration**: 30 days from the first knowledge - **Cost**: €0 - **Licence**: none — you pay for knowledge, not for seats - **Data location**: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request