# Knowledge management for logistics and transport | Explicio https://www.explicio.com/en/solutions/transport-and-logistics/ Last updated: 2026-11-02 > Transport and logistics: Logistics, fleets, dispatching — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. WZ H # Knowledge management for logistics and transport ## Dispatching runs. As long as the dispatcher is there. Logistics, fleets, dispatching In logistics and warehousing, experience decides by the minute: which customer wants which delivery slot, which vehicle has which quirk, where in the warehouse the exception sits. Explicio takes this knowledge as a short message and returns it to the cover staff with its source. Transport and logistics: Logistics, fleets, dispatching — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases. [Request trial access](https://explicio.cloud/registrieren?weg=test) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) THREE KNOWLEDGE ISLANDS ## Three knowledge islands we see in this sector. No figure, no promise — three situations that keep coming up in conversations with businesses in this sector. CUSTOMERS Particularities per route Delivery slots, contacts, access roads, what the customer dislikes: knowledge that shapes every route and is written down nowhere. One voice message from the dispatcher per customer, and the cover no longer drives blind. WAREHOUSE Locations and hand movements Why that pallet stands there, which rack must not be fully loaded, how the forklift starts in winter. A photo, one sentence — and the warehouse explains itself. FLEET Which vehicle has which quirk Drivers know what the workshop report does not say. Explicio links their hints to the vehicle, and the workshop finds the history before the repair. APPLICABLE PILLARS ## Which pillars this page comes from. Explicio is one platform with six areas. For this sector, three of them are the entry point — every card leads to the description on the start page. [PILLAR 02Onboarding & Induction→Cover during absence: routes and customers are not left waiting.](https://www.explicio.com/en/#bereiche) [PILLAR 01Production & Maintenance→Vehicle and warehouse knowledge with history — maintenance and hand movements.](https://www.explicio.com/en/#bereiche) [PILLAR 06Change & Transformation→Changes in operations reach everyone, not just the grapevine.](https://www.explicio.com/en/#bereiche) Self-check — loads when it comes into view. SUITABLE FORMATS ## Knowledge arrives the way it arises in this sector. KNOWLEDGE IN Voice message Photo · image understanding Plain text Mailbox (.eml/.mbox) Smartphone video Bulk import (ZIP, folder) Voice message Photo · image understanding Plain text Mailbox (.eml/.mbox) Smartphone video Bulk import (ZIP, folder) Voice message Photo · image understanding Plain text Mailbox (.eml/.mbox) Smartphone video Bulk import (ZIP, folder) Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source. CASE STUDIES IN THIS INDUSTRY ## Case studies by area Step 1 · Your industry by sector [WZ CManufacturing](https://www.explicio.com/en/solutions/manufacturing/) [WZ FConstruction](https://www.explicio.com/en/solutions/construction/) [WZ DEnergy supply](https://www.explicio.com/en/solutions/energy-supply/) [WZ HTransport & logistics](https://www.explicio.com/en/solutions/transport-and-logistics/) [WZ JInformation & communication](https://www.explicio.com/en/solutions/information-and-communication/) [WZ MProfessional/technical services](https://www.explicio.com/en/solutions/professional-and-technical-services/) [WZ OPublic administration](https://www.explicio.com/en/solutions/public-administration/) [WZ QHealth & social care](https://www.explicio.com/en/solutions/health-and-social-care/) [WZ GTrade & vehicle repair](https://www.explicio.com/en/solutions/trade-and-vehicle-repair/) [WZ KFinance & insurance](https://www.explicio.com/en/solutions/finance-and-insurance/) Step 2 · Your business area [WZ H · TRANSPORT & LOGISTICSPILLAR #2 · ONBOARDING & INDUCTIONIs your business losing knowledge when a driver is off sick?Implicit knowledge regarding delivery times and customers is retained when drivers are unavailable. This is how you document journeys without extra effort.Open case study & solution path →](https://www.explicio.com/en/cases/transport-and-logistics-onboarding-cover/) TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL ## Contribute knowledge first. Then decide. After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that. [Request a quote](https://explicio.cloud/registrieren?weg=angebot) [What would it cost us?](https://www.explicio.com/en/pricing/#rechner) [Guide: capture knowledge before retirement →](https://www.explicio.com/en/retirement/) - **Duration**: 30 days from the first knowledge - **Cost**: €0 - **Licence**: none — you pay for knowledge, not for seats - **Data location**: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request