Who Explicio is built for.

The problem: When experienced maintenance engineers, setters or design engineers retire or change shift, the machine is missing exactly the trick that is in no manufacturer's manual.

Explicio as First Layer: Technicians record solutions, set-up tricks and fault causes right at the line by smartphone, Teams or smart glasses. Our language bridge (37 languages) instantly translates the knowledge for international shift and assembly teams.

Connectors & higher-level systems: Explicio automatically links the voice notes and photos to your maintenance reports, wiring diagrams (PDFs up to 400 pp.), M365/Confluence repositories and real time series from sensor measurements. Through the integrated MCP server, your MES, ERP and AI systems connect directly.

The problem: Thousands of experienced case workers, engineers in building authorities and specialists in state agencies are retiring. Complex individual-case decisions, file workflows and local knowledge risk being lost, while US clouds are ruled out for data protection reasons.

Explicio as First Layer: Knowledge is captured during day-to-day work by voice, screen recording or document import and approved under the four-eyes principle.

Verifiable legal certainty: Every answer names the exact service instruction, file reference or regulation, with page number. Contradictions between decrees are disclosed, and where knowledge is missing, the system never guesses.

The problem: In owner-managed companies with 15 to 250 employees, business-critical knowledge about customers, special agreements, calculations and processes often rests with a few key people. At the same time, there is no time to write a company wiki or to run your own AI infrastructure.

Explicio as First Layer: Your team simply uses the channels that already run on every smartphone and PC today (Microsoft Teams, WhatsApp, email, Signal). Our assistant asks follow-up questions on its own when something is unclear or about to expire.

Ready-made connectors: We connect your existing folders from Microsoft 365 (SharePoint/OneDrive), Google Drive and Confluence — we set up the connector for you, at a fixed price in the quote.

The problem: Why was the system wired exactly this way at the customer's? Which spare part fits the old controller? In the trades, knowledge arises on site and in customer service – but in the evening at the office, nobody writes long documentation any more.

Explicio as First Layer: On the way from the customer to the van, a 30-second voice message and a photo of the type plate or terminal box via WhatsApp or Signal is enough. Explicio instantly turns it into searchable knowledge for the whole team.

Overcome language barriers on site: International fitters and apprentices ask in their native language (37 languages built in) and receive the master craftsman's verified instructions, complete with photo and timestamp.

The problem: In electricity, gas, water and heating networks as well as in solar and storage projects, generations of technology work side by side. When experienced network master craftsmen and service technicians leave, text alone is not enough – because you can only understand faults through the interplay of experience, switching logs and physical measurement series.

Explicio as First Layer + measurement data connector: Unlike classic knowledge bases and pure chat tools, Explicio links spoken on-site records and maintenance reports directly with time series and load profiles from meters, inverters, substations and machines (via Subwatt Analytics).

Reproducible & audit-proof: Thanks to our deterministic decision architecture, every answer can be traced back to the document, the second of speech and the measured value.