Knowledge management for SMEs

SMEs

Owner-managed businesses

Businesses where the owner is the memory — and where the 201st employee must not cost anything, because the team is small.

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SMEs: Make your business independent of individual people – without an IT project of your own.

USE IN YOUR OPERATIONS

The problem: In owner-managed companies with 15 to 250 employees, business-critical knowledge about customers, special agreements, calculations and processes often rests with a few key people. At the same time, there is no time to write a company wiki or to run your own AI infrastructure.

Explicio as First Layer: Your team simply uses the channels that already run on every smartphone and PC today (Microsoft Teams, WhatsApp, email, Signal). Our assistant asks follow-up questions on its own when something is unclear or about to expire.

Ready-made connectors: We connect your existing folders from Microsoft 365 (SharePoint/OneDrive), Google Drive and Confluence — we set up the connector for you, at a fixed price in the quote.

Recommended architecture & entry point for your segment

Recommended deployment: Explicio cloud subscription (data centre in Frankfurt a. M., on hardware operated by Explicio in Germany) – ready in 5 minutes, and you can move to your own Box at any time later.

Commercial advantage: Predictable entry from a €99 base fee / month.

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MATCHING SECTOR PAGES

Where this segment typically works.

The sector pages describe knowledge islands, self-check and formats — the entry point until this page carries its own examples.

WZ GTrade and vehicle repairWorkshops, wholesale, branches WZ MProfessional and technical servicesEngineering firms, consulting, law firms WZ FConstructionSite management, trades, change orders

CASE STUDIES

What this looks like in your company.

Is knowledge of the special parameters of your older machines being lost as your experts retire?Capture implicit knowledge regarding special parameters of older machinery. Document maintenance management without the need for typing. Answers to maintenance queries.Open case →Is your business losing knowledge when a driver is unavailable?Critical route and customer knowledge in the automotive trade is often held only in drivers' heads. We show you how to capture it systematically and secure it for succession.Open case →Losing track of current standards and liability risks in dynamic projects?Manage complex technical standards and safety regulations consistently. Provide transparent source verification and minimise liability risks.Open case →When site management is absent, knowledge of verbal agreements and client decisions is lostSite Management Representation: Who knows what was agreed verbally? We document client decisions and subcontractor commitments comprehensively for quality management.Open case →Where is the knowledge when the email flood grows?Freelancers in the IT and engineering sectors lose sight of the current state of knowledge and documentation when project and system information is stored decentralised in email inboxes.Open case →Who covers site management when oral agreements are missing?Oral agreements and subcontractor commitments are often not recorded in the site diary. How do you preserve this knowledge for site management deputies?Open case →

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TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.

Request a quote What would it cost us?

Duration: 30 days from the first knowledge
Cost: €0
Licence: none — you pay for knowledge, not for seats
Data location: EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request