WZ C

Knowledge management in manufacturing

The machine is down. The only person who knows it is on holiday.

Production, maintenance, plant engineering

In production and plant engineering the decisive knowledge is rarely in the manual: it is in settings, in fault patterns, in arrangements with the supplier. Explicio picks it up where it arises — at the machine, by voice message, photo or video — and makes it findable again with its source.

Manufacturing: Production, maintenance, plant engineering — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases.

THREE KNOWLEDGE ISLANDS

Three knowledge islands we see in this sector.

No figure, no promise — three situations that keep coming up in conversations with businesses in this sector.

FAULTSFault patterns that are in no manualThe technician hears the bearing going before the plant reports it. These diagnoses live in heads — until he retires. One voice message after the repair is enough for the next shift to find it.
SETTINGSParameter sets and set-up routinesWhich values for which material, in which order to set up, why the tolerance is different on this line: a photo of the controller and two sentences about it are worth more than an empty field in the system.
HISTORYModifications, suppliers, commitmentsWhen which assembly was replaced and what the supplier promised is in e-mails and photos without assignment. Explicio links them to the plant — the answer names page or timestamp.

Self-check — loads when it comes into view.

SUITABLE FORMATS

Knowledge arrives the way it arises in this sector.

KNOWLEDGE IN
Maintenance videoVoice messageTechnical close-upPDF manual (400 p.)Mailbox (.eml/.mbox)Smart glasses (RealWear)
Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source.
CASE STUDIES IN THIS INDUSTRY

Case studies by area

Step 2 · Your business area
WZ C · MANUFACTURINGPILLAR #1 · PRODUCTION & MAINTENANCEIs knowledge of the old machine's settings lost when staff retire?Implicit knowledge regarding special parameters of older machines is lost through retirement. We show you how to document maintenance and servicing without imposing new processes.Open case study & solution path →WZ C · MANUFACTURINGPILLAR #5 · COMPLIANCE, LEGAL & QMIs knowledge of the special parameters for the old machine leaving with retirement?Secure implicit machine knowledge before it leaves with retirement. QM documentation is captured via voice messages and photos within the workflow.Open case study & solution path →WZ C · MANUFACTURINGPILLAR #2 · ONBOARDING & INDUCTIONIs the know-how of setup technicians lost during shift changes?Document tacit knowledge held by setup technicians. Prevent loss during staff changes. Accelerate onboarding by linking operational data.Open case study & solution path →WZ C · MANUFACTURINGPILLAR #4 · M&A & SUCCESSIONIs your business losing operational knowledge during succession?Secure tacit route and customer knowledge during business transfers. Prevent the loss of operational details through structured capture.Open case study & solution path →WZ C · MANUFACTURINGPILLAR #6 · CHANGE & TRANSFORMATIONWhat happens when the setup technician retires and the special parameters are forgotten?Implicit knowledge regarding the special parameters of older machines is lost when employees retire. We show you how to capture this knowledge without forcing manual typing and make it available for successors.Open case study & solution path →
TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.

Duration
30 days from the first knowledge
Cost
€0
Licence
none — you pay for knowledge, not for seats
Data location
EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request
Service statusTo the live status page →