CONNECTORS · FROM THE SYSTEMS YOU ALREADY USE

Your systems stay as they are. Your knowledge becomes searchable.

Connectors read repositories, mailboxes, ticket systems, ERP figures, measurement series and maintenance reports as knowledge – with a fixed scope, read-only and with a source reference for every answer.

We set up every connector for you – with a fixed price and date in the quote, as soon as you need it.

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Read-only: Connectors read – they never write to your systems and control nothing
Source: Every answer names document, page, timestamp or measured value
Scope: You define which site, which space, which mailbox is read
Setup: We set it up for you, fixed price and date in the quote

DOCUMENTS & REPOSITORIES

Documents and repositories

What sits in team repositories, wikis, archives and meeting recordings today becomes findable by question – with a source reference, without clicking through folders.

Your Nextcloud, SFTP and NAS storageWE SET IT UP FOR YOUNextcloud / WebDAVSFTPNAS-Freigabe (SMB/NFS, über die Box)Documents from Nextcloud and WebDAV, from SFTP servers and from NAS shares on your own premises become knowledge that your team can search. Staff find guides and records without browsing through folders.

✓Source reference with document, page and date in every answer
✓Knowledge from file servers and NAS searchable in one place
✓Your storage stays unchanged, Explicio only reads

Your archive in DocuWare, d.velop and ELOWE SET IT UP FOR YOUDocuWared.velopELODocuments from DocuWare, d.velop and ELO enter your knowledge with document type, supplier and date. Your team then asks targeted questions about a supplier's documents or a given period, instead of working through search forms.

✓Ask by document type, supplier and date in plain language
✓Source reference in the archive for every answer
✓Archive stays unchanged, Explicio only reads

Search your Microsoft Teams and Zoom meetingsWE SET IT UP FOR YOUMicrosoft Teams (Aufzeichnungen)Zoom (Aufzeichnungen)Recordings of your meetings in Microsoft Teams and Zoom become knowledge about what was discussed and decided. Your team finds decisions again without listening to recordings a second time.

✓Decisions and agreements with source reference in the recording
✓What was said is recorded, not who said it
✓No more asking about the outcome of the last meeting

Your files in Dropbox and BoxWE SET IT UP FOR YOUDropboxBox (box.com)Files from your cloud storage in Dropbox and Box become part of your searchable company knowledge. Your team answers questions from quotations, guides and project documents without needing to know where they are stored.

✓Knowledge from Dropbox and Box in one shared search
✓Source reference with document, page and date in every answer
✓Your files stay unchanged, Explicio only reads

Your wiki pages from ConfluenceWE SET IT UP FOR YOUConfluenceThe pages of a Confluence space that you define become searchable knowledge. Your team gets answers from your wiki without searching for and reading pages one by one.

✓Answers from your wiki with a link to the source reference
✓Only the space you release
✓Confluence stays unchanged, Explicio only reads

Your storage in Google DriveWE SET IT UP FOR YOUGoogle DriveThe files of a shared drive in Google Drive that you define become searchable knowledge. Your team answers questions from documents, spreadsheets and presentations without browsing through folders.

✓Answers from your shared drive with source reference
✓Only the drive you release
✓Google Drive stays unchanged, Explicio only reads

Channel archives from Slack and MattermostWE SET IT UP FOR YOUSlack (Export)Mattermost (Export)The history of approved channels from your Slack or Mattermost export becomes searchable knowledge. Solutions and decisions that used to disappear in the chat history are found with a simple question, instead of trawling through old threads.

✓Rediscover solutions from old chat histories
✓Only channels you explicitly release
✓Back up decisions with a source reference in the channel

Team repositories in Microsoft 365WE SET IT UP FOR YOUSharePointOneDriveThe files of a SharePoint site or OneDrive that you specify become searchable knowledge. Your team finds content from project and team repositories by asking a question, with the source reference, without clicking through folders; Explicio changes nothing there.

✓Find knowledge in SharePoint and OneDrive by asking
✓Always up to date, no manual reloading
✓Read-only, no changes to your files

Standards and data sheetsWE SET IT UP FOR YOUNormen- und HerstellerportaleDienste für SicherheitsdatenblätterStandards, data sheets and safety data sheets from your standards and manufacturer portals, and from safety data sheet services, become searchable within the scope of your licence. Your team finds the detail with its source reference instead of searching each portal separately.

✓Details from standards and data sheets with source reference
✓Safety data sheets quickly to hand
✓Used only within the scope of your licence

Shared mailboxes as solution knowledgeWE SET IT UP FOR YOUExchange Online (Microsoft 365)IMAP (eigener Mailserver, Hoster)Emails and attachments from shared mailboxes such as service@ or technik@ on Exchange Online (Microsoft 365) or an IMAP mail server become solution knowledge. Your team sees how a request was resolved before, instead of writing the same reply again.

✓Rediscover earlier solutions from service emails
✓Shared mailboxes only, never personal mailboxes
✓Attachments such as manuals and photos are searchable too

Knowledge pages from Notion, BookStack, GitBook, MediaWikiWE SET IT UP FOR YOUNotionBookStackGitBookMediaWikiExplicio reads the pages of your knowledge base from Notion, BookStack, GitBook or MediaWiki and keeps them up to date. Your team asks a question instead of clicking through sections and gets the answer with a reference to the page.

✓One search across several knowledge bases
✓Answer with a link to the original page
✓Wiki changes are included without any effort

SUPPORT & SOLUTION KNOWLEDGE

Support and solution knowledge

Resolved cases from mailboxes, ticket systems and developer sources become solution knowledge that is there instantly the next time the same case appears.

✓Answers from your wiki with a link to the source reference
✓Only the space you release
✓Confluence stays unchanged, Explicio only reads

Developer knowledge from GitHub and GitLabWE SET IT UP FOR YOUGitHubGitLabWikis, README files, architecture decisions and closed issues from GitHub and GitLab become searchable. Development and support find earlier solutions and their rationale instead of working them out again.

✓Earlier solutions and decisions with source reference
✓Knowledge for development and support from one source
✓Repositories stay unchanged, Explicio only reads

✓Rediscover earlier solutions from service emails
✓Shared mailboxes only, never personal mailboxes
✓Attachments such as manuals and photos are searchable too

Ticket and solution knowledge from Jira and ZendeskWE SET IT UP FOR YOUJira (Cloud und Data Center)ZendeskClosed cases from Jira (Cloud and Data Center) and Zendesk become searchable solution knowledge: problem, solution and history. Your team sees at once how a case was solved before; reporters remain anonymised, and handlers appear only as a responsibility.

✓Find solutions to earlier cases in seconds, not via ticket search
✓Reporters anonymised, handlers shown only as a responsibility
✓New and changed cases stay up to date automatically

Solution knowledge from further ticketing systemsWE SET IT UP FOR YOUAzure DevOpsFreshdeskZnuny / OTRSServiceNowClosed cases from Azure DevOps, Freshdesk, Znuny / OTRS and ServiceNow become searchable solutions; reporters are anonymised. Your support team finds how a problem was solved before and does not have to clarify it again.

✓Find solutions from several ticketing systems in one place
✓Answer recurring problems without a new fault search
✓Answers referring to the original case

MACHINES & MAINTENANCE

Machines and maintenance

Maintenance reports, machine data and design states hang on the asset they belong to – and answer the question why something was built or repaired that way.

Maintenance and servicing: the file for every machineWE SET IT UP FOR YOUVideos, Fotos, Sprachnachrichten und Protokolle vom EinsatzMaschinenliste (CSV, Excel)Videos, photos, voice messages and records from the job, plus your machine list from CSV or XLSX, become the file for every machine. Your team asks what was last serviced and which fault has occurred before, and can receive reports as PDF on request.

✓Look up servicing, faults and jobs per machine
✓Reports for a day, week, month or year as PDF
✓Knowledge from job videos and photos, not just in people's heads

Product and design data from your PDMWE SET IT UP FOR YOUAutodesk VaultSiemens TeamcenterPRO.FILEItems, bills of materials and drawing details from Autodesk Vault, Siemens Teamcenter or PRO.FILE become searchable, and drawings are read like documents. The workshop finds which part is used in which assembly without searching the PDM system.

✓Find where a part is used in assemblies
✓Retrieve bills of materials and drawing details by asking
✓Answers for workshop and service without a PDM search

Machine data and faultsWE SET IT UP FOR YOUBDE- und MES-ExporteOPC-UA-Historian (Export)CSV oder APICycle and status series, fault events and key figures enter the knowledge from your BDE and MES exports, OPC UA historian exports, CSV files or via API. Your team asks when and why a machine stopped and receives reports; nothing is controlled.

✓Trace the faults and downtime of a machine
✓Key figures by asking instead of spreadsheet analysis
✓Reports from data you already record

✓Find solutions to earlier cases in seconds, not via ticket search
✓Reporters anonymised, handlers shown only as a responsibility
✓New and changed cases stay up to date automatically

Measurement data and load profiles from files and monitoringWE SET IT UP FOR YOUCSV / XLSXSubWatt AnalyticsExplicio reads measurement series from meters, inverters and machines from CSV and XLSX files or from SubWatt Analytics. Your team asks about values, periods and anomalies and receives monthly reports, without merging spreadsheets.

✓Retrieve meter readings and yields by asking, not via spreadsheet
✓Answers from the measured values, never calculated by the model
✓Monthly reports without manual work

ENERGY & ASSETS

Energy and assets

Load profiles, yields, metering points, building data, weather and electricity prices are read as time series – answers come from the values, never from the model's gut feeling.

Building data from your building management systemWE SET IT UP FOR YOUGLT-Exporte (BACnet- und Modbus-Trendlogs)Temperatures, states and meter readings enter your knowledge from the exports of your building management system, the BACnet and Modbus trend logs. Your team asks how a building has behaved and receives reports, without evaluating trend logs themselves.

✓Retrieve room temperatures and meter readings by asking
✓Back up anomalies in building operation with a source reference
✓Reports without manually evaluating trend logs

PV generation and yieldsWE SET IT UP FOR YOUSMA Sunny PortalFronius Solar.webSolarEdgeHuawei FusionSolarKostal Solar PortalGeneration, yield and status of your PV systems enter the knowledge from SMA Sunny Portal, Fronius Solar.web, SolarEdge, Huawei FusionSolar and Kostal Solar Portal. You ask for yields per system and month and receive monthly reports, without opening five portals.

✓Retrieve yields per system and month by asking
✓Status of several systems in one place
✓Monthly reports without a tour of the portals

Electricity prices and grid load for your load profilesWE SET IT UP FOR YOUENTSO-E Transparency PlatformEPEX Spot Day-AheadExplicio enriches your load profiles with the day-ahead prices of EPEX Spot and the grid load from the ENTSO-E Transparency Platform – public market data, not customer data. Your team can then answer what an hour of consumption cost and when electricity was cheap.

✓Look up consumption and exchange price per hour side by side
✓Identify cheap periods for energy-intensive processes
✓Answers with source reference in the market data series

Weather and degree days for your consumption dataWE SET IT UP FOR YOUDeutscher Wetterdienst (Open Data)Explicio enriches your consumption data with temperature, solar radiation and degree days from the nearest station of the German Weather Service (DWD, open data). This lets you answer whether higher consumption was down to the weather and compare years fairly.

✓Compare consumption across years, adjusted for weather
✓Separate conspicuous months from weather influence
✓Public data, no customer data

Load profiles of your commercial metering pointsWE SET IT UP FOR YOUEDM-Export (CSV)EDIFACT MSCONSExplicio reads the load profiles of your commercial metering points from the deliveries of your metering point operator, as an EDM export (CSV) or EDIFACT MSCONS. You answer questions on consumption and peaks and receive reports, without going through files by hand.

✓Look up consumption and load peaks per metering point
✓Values straight from the delivery, never calculated by the model
✓Business metering points only, never households

✓Retrieve meter readings and yields by asking, not via spreadsheet
✓Answers from the measured values, never calculated by the model
✓Monthly reports without manual work

FIGURES, ERP & CRM

Figures, ERP and CRM

Items, suppliers, documents and customer cases from ERP and CRM become knowledge that answers the question about the current state without opening the system.

Incoming invoices as searchable knowledgeWE SET IT UP FOR YOUZUGFeRD- und XRechnung-PostfachElectronic invoices in ZUGFeRD or XRechnung format from your incoming mailbox become searchable, with supplier, line items, amounts and deadlines. Your accounts team resolves queries in seconds, without opening invoices one by one.

✓Answers on supplier, line item, amount and deadline with source reference
✓Accounts queries resolved without searching the mailbox
✓No payment approval, Explicio only reads

Customers and responsibilities from your CRMWE SET IT UP FOR YOUHubSpotSalesforcePipedriveCompanies, cases and responsibilities from HubSpot, Salesforce and Pipedrive become searchable. This lets Explicio answer who in your organisation is responsible for which customer.

✓Contact person per customer named instantly
✓People only with company, role and responsibility
✓No assessment and no ranking of people

Key figures from ERPNext, SAP, Dynamics and OdooWE SET IT UP FOR YOUERPNextSAP (OData)Microsoft DynamicsOdooDATEV-ExportItems, suppliers, prices, open items and revenue per company from ERPNext, SAP, Microsoft Dynamics, Odoo or a DATEV export become available for your questions. The figures come from your ERP, never from an estimate.

✓Answers on prices, open items and revenue with source cited
✓Figures straight from the ERP, never estimated
✓ERP stays unchanged, Explicio only reads

RESPONSIBILITIES

Responsibilities

Who is responsible for what? Directory and responsibility matrix answer exactly that – names, roles and topics, never performance or rating.

✓Contact person per customer named instantly
✓People only with company, role and responsibility
✓No assessment and no ranking of people

Directory and responsibilitiesWE SET IT UP FOR YOUMicrosoft Entra IDGoogle WorkspaceLDAPExplicio reads members, departments and responsibilities from Microsoft Entra ID, Google Workspace or LDAP. Asked who is responsible for what, your team learns the right contact person and does not have to phone around.

✓Have the contact person for any topic named directly
✓Departments and responsibilities without maintaining a second list
✓No assessment of performance or attendance

Responsibility matrix from a simple tableWE SET IT UP FOR YOUTabelle (CSV)A table as CSV with role and topic is enough, and Explicio knows your responsibilities. For every question, your team learns which role is responsible and saves itself the internal follow-up query.

✓Start without a directory connection, with just a CSV table
✓Name the responsible role for every topic
✓Roles and topics, no assessment of people

PUBLIC KNOWLEDGE

Public knowledge

Laws, feeds, portals and your own website become a citable source next to your operational knowledge.

Feeds, newsletters and supplier portalsWE SET IT UP FOR YOURSS- und Atom-FeedsNewsletter-PostfachLieferantenportalePosts from RSS and Atom feeds, a newsletter mailbox and supplier portals that you select land in your knowledge instead of your inbox. Your team learns about product changes and notices when the question comes up.

✓Product changes and notices from your suppliers searchable
✓Only sources you select
✓Source reference with source and date in every answer

Laws and regulations with source referenceWE SET IT UP FOR YOUGesetze im InternetEUR-LexThe laws and ordinances that apply to your company enter your knowledge from Gesetze im Internet and EUR-Lex. Your team finds the relevant provision with its source reference instead of searching two portals; this does not replace legal advice.

✓Find provisions with section and source reference
✓One place for German and European law
✓Less searching across several portals

News and newsletters as items with sourcesWE SET IT UP FOR YOUIMAP (Postfach für Newsletter und Alerts)Newsletters, industry alerts and summaries your company subscribes to go into a dedicated mailbox and become news items with their topics and original sources. Your team finds what was new on a topic, with a link to the original.

✓Topics from newsletters with link text and original source
✓Unsubscribe and profile links are not opened
✓One mailbox you choose, read-only

Knowledge from your own websitesWE SET IT UP FOR YOUEigene DomainsExplicio reads product pages, FAQs and manuals from your own domains and makes them searchable, limited to domains that belong to you or that you approve. Your team answers customer questions with what you have publicly committed to, and names the page for it.

✓Make published product details and FAQs searchable for the team
✓Answers that match your public statements
✓Only domains that you define yourself

TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

Contribute knowledge first. Then connect your systems.

After a short conversation we set up your trial space. Then contribute a voice message or file – and then connect the repository where the knowledge sleeps today. The 30 days only start after the first knowledge.

Request a quote Connectors on the pricing page

Repositories: Microsoft 365, Google Drive, Confluence, Nextcloud, SFTP and NAS
Setup: We set it up for you, fixed price in the quote
Custom: Your own connectors as a fixed-price package via Explicio Campus