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Knowledge management for energy suppliers

The control room sees the fault. The cause is in no system.

Grids, control rooms, maintenance

Grids grow over decades, and so does the knowledge of special cases: the substation that is switched differently, the component with no spare part left. Explicio secures this knowledge where it arises — on standby duty, at the plant — and keeps it in-house if you want: on the Explicio Box.

Energy supply: Grids, control rooms, maintenance — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases.

THREE KNOWLEDGE ISLANDS

Three knowledge islands we see in this sector.

No figure, no promise — three situations that keep coming up in conversations with businesses in this sector.

SPECIAL CASESThe substation that is differentHistorical modifications, deviating switching states, temporary fixes that stayed. Whoever knows them is rarely on duty when it matters. Explicio links the voice message to the plant — and the next standby finds it.
LEGACY PLANTHand movements without a manualFor some equipment there is no manual any more, only the colleague who has maintained it for twenty years. A video of his hand movements, searchable by timestamp, is the substitute — before he retires.
STANDBYWhat helped last timeFault at night, same plant as three months ago. What helped back then is in no ticket. With Explicio the standby asks the assistant and gets the answer with its source.

Self-check — loads when it comes into view.

SUITABLE FORMATS

Knowledge arrives the way it arises in this sector.

KNOWLEDGE IN
Voice messageTechnical close-upMaintenance videoPDF manual (400 p.)Smart glasses (RealWear)Mailbox (.eml/.mbox)
Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source.
CASE STUDIES IN THIS INDUSTRY

Case studies by area

TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.

Duration
30 days from the first knowledge
Cost
€0
Licence
none — you pay for knowledge, not for seats
Data location
EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request
Service statusTo the live status page →