WZ DCASE STUDY · ENERGY SUPPLY

Is knowledge of legacy circuits missing during the SCADA transition?

IT, engineering & project management

An engineer is planning the SCADA migration. They vaguely recall a special solution for a substation that is not in the current plans. Without this information, they risk a misoperation. The knowledge resides solely in the mind of someone who is about to retire.

When knowledge of historical faults and non-standard circuits is captured, the assistant identifies the connections and cites the sources. This preserves experiential knowledge even during staff turnover or system changes.

  • SCADA
  • KNOWLEDGE LOSS
  • TRANSITION
  • DOCUMENTATION

WHAT THE LOSS COSTSThe absence of this information leads to search effort, duplicate work during verification, and the risk of operational disruptions. The time required to reconstruct historical states is unpredictable.

HOW EXPLICIO SOLVES THE PROBLEM AS THE FIRST LAYER

Capture. Connect. Find.

  1. CAPTURE01PeopleThe team uses the channel they already use in their daily workflow to contribute voice messages, photos of old plans, or videos of the plant. The assistant asks for clarification if the link between the old circuit and the new architecture is unclear.
  2. CONNECT02Connectors & measurement dataExisting email inboxes with historical fault reports or old PDF plans are imported as .eml files or documents. The assistant understands the content of these documents and links them to current technical data.
  3. GRAPH & OUTPUT03Colleagues & systemsColleagues retrieve knowledge via the chat channel. They receive an answer in their language, specifying exactly which voice message or report the information came from. Contradictions in the documentation are highlighted.
SAMPLE DIALOGUE WITH THE EXPLICIO ASSISTANT

What it sounds like day to day.

A typical question from this situation, the assistant's follow-up and the answer with its reference — an example, not a transcript.

TEAM MEMBER

What was the old circuit configuration for pump P-12 before the modernisation?

FOLLOW-UP · PAIR4 ON THE CPU

Do you mean the circuit before the transition to the new SCADA system?

TEAM MEMBER

Yes, exactly that one.

EXPLICIO ASSISTANT

Pump P-12 was connected to the old network. The circuit deviated from the standard because a variable frequency drive was switched directly. This is documented in the fault report dated 12/03/2019.

Reference: Voice message, Role: Maintenance Technician, Timestamp 14:30

Self-check — loads when visible.

ASKED

What businesses in this industry ask.

Which IT documentation software helps capture SCADA knowledge?

The software enables capture via around 20 channels, including voice messages and photos. The assistant links the knowledge and asks for clarification when things are unclear, without requiring manual typing.

What is an IT documentation tool for legacy plants?

Such a tool incorporates existing documents like emails and PDFs. It understands the content and presents it with source references, making historical faults and circuits traceable.

How do I document the IT architecture during a SCADA transition?

The architecture is captured by contributing plans and reports. The assistant identifies contradictions and provides answers with precise source citations, increasing planning certainty.

How does maintenance documentation work for legacy plants?

Documentation is achieved by contributing knowledge via the familiar channel. The assistant understands photos and videos and links them to technical data to secure the knowledge.

WHAT EXPLICIO DOES NOT DO HERE

Limits that apply — even when nobody asks.

  • Explicio never discloses credentials in the chat — only through a release process.
  • Explicio does not change systems or deploy anything.
  • Explicio does not assess work on code or projects by person.
What Explicio does not evaluate — for works councils and data protection →
TRY IT DIRECTLY · DEMO WITHOUT A CALL

Does this exact knowledge island exist in your business too?

Test this scenario now for 30 days free of charge – one voice message is enough.

Term
30 days from your first knowledge
Cost
0 €
Licence
none — we bill the knowledge, not the seat
Service statusTo the live status page →