WZ H

Knowledge management for logistics and transport

Dispatching runs. As long as the dispatcher is there.

Logistics, fleets, dispatching

In logistics and warehousing, experience decides by the minute: which customer wants which delivery slot, which vehicle has which quirk, where in the warehouse the exception sits. Explicio takes this knowledge as a short message and returns it to the cover staff with its source.

Transport and logistics: Logistics, fleets, dispatching — Explicio captures the knowledge that lives in people and conversations here, asks when something is missing, and makes it searchable. The page shows three typical knowledge islands, a self-check and the formats of this industry; it describes platform capabilities, not customer cases.

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THREE KNOWLEDGE ISLANDS

Three knowledge islands we see in this sector.

No figure, no promise — three situations that keep coming up in conversations with businesses in this sector.

CUSTOMERSParticularities per routeDelivery slots, contacts, access roads, what the customer dislikes: knowledge that shapes every route and is written down nowhere. One voice message from the dispatcher per customer, and the cover no longer drives blind.
WAREHOUSELocations and hand movementsWhy that pallet stands there, which rack must not be fully loaded, how the forklift starts in winter. A photo, one sentence — and the warehouse explains itself.
FLEETWhich vehicle has which quirkDrivers know what the workshop report does not say. Explicio links their hints to the vehicle, and the workshop finds the history before the repair.

Self-check — loads when it comes into view.

SUITABLE FORMATS

Knowledge arrives the way it arises in this sector.

KNOWLEDGE IN
Voice messagePhoto · image understandingPlain textMailbox (.eml/.mbox)Smartphone videoBulk import (ZIP, folder)
Through the channel your team already uses — around 20 channels, one assistant. The answer comes back with its source.
CASE STUDIES IN THIS INDUSTRY

Case studies by area

Step 1 · Your industry by sector
WZ CManufacturingWZ FConstructionWZ DEnergy supplyWZ HTransport & logisticsWZ JInformation & communicationWZ MProfessional/technical servicesWZ OPublic administrationWZ QHealth & social careWZ GTrade & vehicle repairWZ KFinance & insurance
Step 2 · Your business area
WZ H · TRANSPORT & LOGISTICSPILLAR #2 · ONBOARDING & INDUCTIONIs your business losing knowledge when a driver is off sick?Implicit knowledge regarding delivery times and customers is retained when drivers are unavailable. This is how you document journeys without extra effort.Open case study & solution path →
TECHNICAL DIAGNOSIS · DEMO WITHOUT A CALL

Contribute knowledge first. Then decide.

After a short conversation we set up your trial space. Then contribute a voice message or a file from your business — and see where the first knowledge island lies. The 30 days only start after that.

Request a quoteWhat would it cost us?Guide: capture knowledge before retirement →
Duration
30 days from the first knowledge
Cost
€0
Licence
none — you pay for knowledge, not for seats
Data location
EU cloud on hardware operated by Explicio in Germany; Explicio Box in your own building on request
Service statusTo the live status page →